Privacy policy
Privacy Policy
Soft Survival
At Soft Survival, we fully respect your privacy and are committed to protecting your personal data in accordance with applicable laws and the General Data Protection Regulation (GDPR).
This Privacy Policy describes how we collect, use, and protect your information when you visit our online store or purchase digital products through it.
1. What Data We Collect
When using our online store, we may collect:
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Full name
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Email address
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Billing information
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Order details
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IP address
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Device and browser information
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Cookies and browsing data
We do not store credit card information or sensitive payment data. All payments are processed through secure third-party payment providers.
2. How We Use Your Data
Your personal data is used solely for:
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Processing and managing orders
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Delivering digital products
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Providing customer support
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Communicating regarding your order
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Improving the website experience
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Sending newsletters or promotional emails only if you have provided your consent
3. Cookies & Tracking Technologies
Soft Survival uses cookies and similar technologies to improve user experience and collect statistical data.
Third-party services may be used, including:
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Shopify Analytics
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Google Analytics
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Meta Pixel
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TikTok Pixel
These services may collect information regarding your browsing behavior on the website.
You may disable cookies through your browser settings.
4. Data Protection
We implement all necessary technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
However, no method of data transmission over the internet can guarantee absolute security.
5. Sharing Information
Your personal data is never sold, rented, or disclosed to third parties except when necessary:
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To complete your order
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To comply with legal obligations
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To trusted service providers (such as payment processors or email service providers)
6. Your Rights
Under the GDPR, you have the right to:
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Access your personal data
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Correct or delete your personal data
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Restrict processing
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Withdraw your consent
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Request data portability
For any related request, you may contact us via email.
7. Contact Information
If you have any questions regarding this Privacy Policy or your personal data, you may contact us at:
8. Changes to This Privacy Policy
Soft Survival reserves the right to modify this Privacy Policy at any time without prior notice.
Any updates or changes will be published on this page.